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The Collin County Transit program is administered by Dallas Area Rapid Transit (DART) Mobility Service.
Qualified residents can enjoy the convenience of accessible service at a fraction of the cost to get to popular destinations such as grocery stores, senior centers, libraries, local hospitals and medical districts, and more.
Service Area Include
Service Hours
The program will not be in operation on the following holidays:
Current participants
Participants in this program do not need to re-register. You have been automatically enrolled in the new program and can continue to book trips by calling 469-771-0667.
New participants
Participants can enroll in two ways:
Please mail your Printed applications, Terms & Conditions, and documentation to the below address
DART Mobility Service - Collin County Transit ATTN: Service Planning P.O Box 660163 Dallas, TX 75266-7248 |
Must be a resident of one of the MUTD service-area cities and meet one of the seven disability qualifications. Riders must be 18 years of age.
Acceptable disabled qualifications
Acceptable required disabled eligibility documentation includes:
| Note: Handicap placards are not an acceptable form of documentation |
When you launch GoPass, the new app will prompt you to enter your first name, last name and ZIP code. The next screen will ask you to enter your phone number. Press “NEXT.” You will receive a one-time passcode via SMS text message. Enter the verification code in the app and press “NEXT.” You also can register from “Your Profile,” under “More” in the app which follows the same steps. This is a one-time registration process.
Chose “History” in the GoPass Wallet section. Select the purchase order. Use the export icon in the upper right corner to email a receipt for each transaction.
You need to give the app these permissions for all GoPass app functions to work properly:
There are no refunds for unused tickets. Please review the “Terms of Service” document (“Changes, refunds and ticket expiration” paragraph) for more information about refunds. In the app, navigate to menu “Settings” and select the “Terms & Conditions” option.
All refunds will be reviewed on a case-by-case basis. Please call customer service at the transit agency from which you purchased the ticket.
CCT 214-749-2844
Yes, the new version of GoPass has a cash-to-mobile feature that allows you to add value to your GoPass Wallet fare payment account with cash at participating retail locations. Go to the “Wallet” and select “Add Funds Using Cash” to find a location near you.
Try exiting, closing and relaunching the app, or restart your mobile device. You may have to delete and reinstall the application or download the latest GoPass app update from the Google Play Store (for Android) or Apple App Store (for iPhone).
You can buy tickets for Dallas Area Rapid Transit (DART), Trinity Metro (formerly The T in Fort Worth), Denton County Transportation Authority (DCTA), and Collin County Transit (CCT). Regional tickets/passes let you travel on any combination of the three public transit systems. For more information on fares visit:
For more information on fares visit:
When pressing the Plan Journey button (“Home” screen), in the tab-bar, you will be taken to a map view of your area.
Collin County Transit Customer Care
Booking a trip | Manage Trip | Other service-related
The best way to stay up to date on service alerts and other DART-related news and information is to register for My DART Updates.
1401 Pacific Ave, Dallas, TX 75202
Customer Service Information is available 7 days a week : 5 a.m. to 12 a.m.
Holidays: 8 a.m. to 5 p.m.
Closed on Thanksgiving Day and Christmas Day
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