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    Home Fare General Fares and Overview Fare Citations and Policies

DART Police Citation Information

DART Police officers are licensed peace officers of the State of Texas, so if you are issued a citation, don't ignore it.
  • Paying fare Evasion Citations
  • Administrative Resolution
  • Judicial Resolution
  • Juveniles

Instructions for Paying Fare Evasion Citations

If you received a citation for fare evasion, then please be advised that the citation charges you with a violation of a state law. Anytime you are charged with an offense you have the right to consult an attorney, the right to a jury trial if you want one, and the right to plead not guilty.

You must make an appropriate disposition of the case by either an administrative resolution or a judicial resolution as indicated below. If you wish to dispute this case, you must do so through the judicial resolution. You may not dispute the case through an administrative resolution.


Administrative Resolution

If you wish to dispose of this case with an administrative resolution without a declaration of guilt you must do one of the following WITHIN 30 DAYS OF THE OFFENSE DATE as shown on the citation:

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1. You may pay the $50 administrative fee in person between 7:30 a.m. and 5:30 p.m., Monday through Friday at the DART Store, in the DART Headquarters Building, at 1401 Pacific Avenue, Dallas, Texas.
The fee must be paid with cash, cashiers check, money order, or credit card (Visa, MasterCard, Discover, or American Express).
Personal checks are not accepted Cashiers checks or money orders should be made payable to "DART”.

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2. You may pay the $50 administrative fee by mailing a cashiers check or money order payable to "DART" to DART, Attn: Finance Distribution, P.O. Box 660163, Dallas, Texas 75266-7262.
Do Not Mail Cash. Personal checks are not accepted.
The mailed payment must be received by DART within 30 days of the offense date for the case to be disposed of with an administrative resolution.
The citation number must be provided with the mailed payment to ensure proper processing.

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3. You may pay the $50 administrative fee on-line at www.DARTStore.org by credit card (Visa, MasterCard, Discover, or American Express).
Learn More
Upon timely payment of the administrative fee, the case will be considered administratively resolved and no further court action will be taken. After 30 days of the offense date, you may no longer dispose of the case with an administrative resolution; you must dispose of the case with a judicial resolution.

Judicial Resolution

If you wish to dispose of this case with a judicial resolution or the time period has expired for an administrative resolution, you must make an appropriate disposition of this case as indicated below.

Such disposition must be made AFTER 30 DAYS OF THE OFFENSE DATE, BUT ON OR BEFORE THE APPEARANCE DATE shown on the citation.

GUILTY PLEA - PAYMENT OF FINE - If you wish to plead GUILTY to the violation charged against you, you must do one of the following AFTER 30 DAYS OF THE OFFENSE DATE, BUT ON OR BEFORE THE APPEARANCE DATE shown on the citation:

  1. Sign the statement at the bottom of the citation.
Mail the signed citation and a money order or cashiers check for the full and proper amount PAYABLE TO THE JP COURT LISTED ON THE FRONT OF THE CITATION.  The court address information is located on the citation.

Do not mail cash. Personal checks are not accepted.

Call the number on the citation and ask what the fine and court costs are for your alleged violation. By law, the fine for this Class C misdemeanor shall not exceed $500, plus court costs.

2. You may pay the fine in person Monday through Friday.  Contact the JP Court for hours of operation at the address stated on the citation.

NOT GUILTY PLEA - If you wish to plead not guilty or contest the citation, you must APPEAR IN PERSON AFTER 30 DAYS OF THE OFFENSE DATE, BUT ON OR BEFORE THE APPEARANCE DATE at the court and request your citation be set for trial. THIS CANNOT BE DONE BY TELEPHONE.


Juveniles (Ages 14 - 16)

State Law requires anyone under 17 years of age to APPEAR IN PERSON before the judge. A Juvenile must be ACCOMPANIED BY A PARENT OR GUARDIAN.

If you fail to make a voluntary payment or to set your case for trial BY THE APPEARANCE DATE SHOWN ON THE CITATION, A WARRANT may be issued for your ARREST, and additional penalties will be added to the amount of the fine. Payment of an insufficient amount does not prevent the issuance of a warrant.

Upon conviction for failure to maintain financial responsibility (no liability insurance), your driver's license is subject to suspension if you fail to provide proof of financial obligation to the Department of Public Safety.


Useful Links

Useful Links

Frequently Asked Questions

DARTstore.org citation payment allows you to pay fare evasion citations online. DARTstore.org citation payment does not allow you to pay any other types of citations and it does not allow you to contest a citation.

For the security of your personal information, inquiries regarding citation payment will be accepted using only the citation number, mitigating the need to exchange other personal information. If you don't have your citation number, you can call the DART Police Records Section at 214-749-3999.

First, only fare evasion citations will appear on DARTstore.org. If your citation is for any other type of violation, you must follow the instructions on the citation or click here for those instructions.

Second, if you cannot locate your citation number on DARTstore.org, the citation may not have been entered into our records system yet. Normally, citations are entered daily, but in some cases, a few days are required before the citation is available for payment online. Please allow at least two (2) business days for the entry of any citation into the system.

Sometimes the web may not be available for making inquiries or accepting payments due to technical problems. If you are unable to access the DARTstore.org, it should be available within one or two hours.

If you should receive a message that the system is unavailable for accepting payments, it should be available within one or two hours. Sometimes the site may not be available for processing.

DARTstore.org only allows you to pay for fare evasion citations. If your citation is for any other type of violation, you must follow the instructions on the citation or click here for those instructions

DARTstore.org does not allow for contesting a citation. If you wish to contest a citation, please follow the instructions on the citation or click here for those instructions.

If you do not pay the administrative fee for a citation within 30 days of the offense, the citation will be submitted to the appropriate Justice of the Peace Court for a judicial resolution. Should this occur, please follow the instructions on the citation for disposing of the case with a judicial resolution or click here for those instructions.

DARTstore.org accepts Visa, MasterCard, Discover and American Express.

Once you have entered your citation number in the system, click the "Submit" button. You will be transferred to the shopping cart for check out. After you've verified your selection, click the "check out" button. In the next section, you will be asked for shipping information which will assist us in including you on any future customer offerings or sales promotions for merchandise or transit services. Then, you will be asked for your credit card information. After inputting your credit card information, click on "Send Order." Your credit card information will be validated and the amount of the charge will be submitted. If the credit card information is valid and sufficient approval is received for the amount you are paying, your credit card company will issue an approval to the site. The payment will be immediately applied to the citation and you will see the charge on your next credit card statement. You should print the online receipt for your records, or you can also receive an email receipt if you enter an email address. Please be aware that when you receive your credit card statement, the transaction for payment of your citation will indicate payment to Dallas Area Rapid Transit. This shall serve as further verification of the transaction's validity.

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1401 Pacific Ave, Dallas, TX 75202

call  214-979-1111

Representatives are available Monday through Friday: 6 a.m. to 8 p.m.

Saturday and Sunday: 8 a.m. to 5 p.m. Holidays: 8 a.m. to 5 p.m.

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