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    Home Guide Supporting Services Rider Assistance Program

Rider Assistance Programs

If you are unable to take advantage of DART’s fixed bus route or rail service, you may be eligible for one of DART’s Rider Assistance Programs.
  • Online Portal
  • DART Rides
  • Collin County Rides
  • Collin County Transit
  • Joppa Rides

Online Portal

DART Rides and Collin County Rides wallet balances have been moved to Spare. Click the link to access the online portal. For program specific information including; service hours, funding, trip booking, and more please see below.

DART Rides

DART Rides is a rider assistance program for registered residents of qualified cities or ZIP codes who are age 65 or over OR have a certified disability. Enrollment is required.

Areas served include:

  1. Carrollton - All Zip Codes
  2. Dallas - All Zip Codes
  3. Plano - All Zip Codes
  4. Rowlett - All Zip Codes
  1. Addison - All Zip Codes
  2. Farmers Branch - 75006 and 75234 Zip Codes
  3. Irving - 75038, 75039, 75060, 75061, 75062 Zip Codes
Web and App booking are now available through Spare. Click below for more information.
Learn More

Collin County Rides

Collin County Rides is a rider assistance program for registered residents of Wylie, Allen and Fairview. This service is for qualified residents that are age 65 or over OR have a certified disability. Enrollment is required.

Areas served include:

  1. Allen
  2. Fairview
  3. Wylie
Web and App booking are now available through Spare . Click below for more information.
Learn More

Collin County Transit

Collin County Transit is a rider assistance program for eligible riders that offers efficient transit options for participating McKinney Urban Transit District (MUTD) service-area cities. This service is for qualified residents of the MUTD service-area cities that are 65 or over, have a certified disability, or live in a low-income household. Enrollment is required.

Areas served include:

  1. Celina
  2. McKinney
  3. Princeton
  1. Lowry Crossing
  2. Melissa
  3. Prosper
Learn More

Joppa Rides

The city of Dallas and DART have partnered to provide transportation service for residents of the Joppa community. You must register and provide proof of residency to qualify for the service.

Learn More

Sign Up for Alerts Just for You!

The best way to stay up to date on service alerts and other DART-related news and information is to register for My DART Updates.

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1401 Pacific Ave, Dallas, TX 75202

call  214-979-1111

Representatives are available Monday through Friday: 6 a.m. to 8 p.m.

Saturday and Sunday: 8 a.m. to 5 p.m. Holidays: 8 a.m. to 5 p.m.

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