error DART train service is currently experiencing significant delays due to the severe weather across North Texas. Learn More
error Up to a $3,500 sign-on bonus for new bus operators! Learn More
logo
  • logo
  • Trip
      Trip Planning
      • Plan Your Trip
      • Service Alerts
      • Severe Winter Weather Operating Plans
  • Guide
      Transit and Use
      • Schedules and Maps
      • Transit Services
      • DART Bus Service
      • DART Rail System
      • Trinity Railway Express -TRE
      • GoLink
      • Paratransit Services
      • Dallas Streetcar
      • M-line Trolley
      • West Dallas Shuttle 
      • Park & Rides, Transit Centers & Transfer Locations
      • Vanpool
      Supporting Services
      • Accessibility
      • Mobility Ambassador Program
      • Bike and DART
      • Rider Assistance Program
      • Park and Rides
      Safety and Security
      • Passenger Guide to Safety and Security 
      • Get Help (Safe Place program)
      • Safety and Security
  • Fare
      General Fares and Overview
      • Fares
      • Fare Citations and Policies
      • Discount GoPass® Tap Card
      • Reduced Fares
      • Group and Advance Sales Fares
      • Employer Pass Program
      • Day Pass Voucher Application
  • About
      About DART
      • About DART
      • Board Members
      • Executive Staff 
      • DART Scorecard
      • DART Service Area and Facts
      • DART Police
      • Belonging and Civil Rights
      Doing Business
      • Procurement
      • Advertising And Sponsorship
      • D/M/WBE Programs
      Project and Initiatives
      • Innovation
      • Expansion
      • Transit Oriented Development and Planning
      News and Events
      • News Releases
      • Events
      • Transit Education
      Public Access Information
      • Financial Information
      • Board Meetings Information
      • Community Connections
      • Right of Way Information
      • Reports and Policy Information
      • Internal Audit
      • Public Information Act Requests
      • Legal Notices
      • Coronavirus Information
  • Careers
  • Help
  • Contact Us
  • language
    Home Guide Supporting Services Rider Assistance Program

Rider Assistance Programs

If you are unable to take advantage of DART’s fixed bus route or rail service, you may be eligible for one of DART’s Rider Assistance Programs.
  • Online Portal
  • DART Rides
  • Collin County Rides
  • Collin County Transit
  • Joppa Rides

Online Portal

DART Rides and Collin County Rides wallet balances have been moved to Spare. Click the link to access the online portal. For program specific information including; service hours, funding, trip booking, and more please see below.

DART Rides

DART Rides is a rider assistance program for registered residents of qualified cities or ZIP codes who are age 65 or over OR have a certified disability. Enrollment is required.

Areas served include:

  1. Carrollton - All Zip Codes
  2. Dallas - All Zip Codes
  3. Plano - All Zip Codes
  4. Rowlett - All Zip Codes
  1. Addison - All Zip Codes
  2. Farmers Branch - 75006 and 75234 Zip Codes
  3. Irving - 75038, 75039, 75060, 75061, 75062 Zip Codes
Web and App booking are now available through Spare. Click below for more information.
Learn More

Collin County Rides

Collin County Rides is a rider assistance program for registered residents of Wylie, Allen and Fairview. This service is for qualified residents that are age 65 or over OR have a certified disability. Enrollment is required.

Areas served include:

  1. Allen
  2. Fairview
  3. Wylie
Web and App booking are now available through Spare . Click below for more information.
Learn More

Collin County Transit

Collin County Transit is a rider assistance program for eligible riders that offers efficient transit options for participating McKinney Urban Transit District (MUTD) service-area cities. This service is for qualified residents of the MUTD service-area cities that are 65 or over, have a certified disability, or live in a low-income household. Enrollment is required.

Areas served include:

  1. Celina
  2. McKinney
  3. Princeton
  1. Lowry Crossing
  2. Melissa
  3. Prosper
Learn More

Joppa Rides

The city of Dallas and DART have partnered to provide transportation service for residents of the Joppa community. You must register and provide proof of residency to qualify for the service.

Learn More

Sign Up for Alerts Just for You!

The best way to stay up to date on service alerts and other DART-related news and information is to register for My DART Updates.

Subscribe

Contact Us Today!

1401 Pacific Ave, Dallas, TX 75202

call  214-979-1111

Representatives are available Monday through Friday: 6 a.m. to 8 p.m.

Saturday and Sunday: 8 a.m. to 5 p.m. Holidays: 8 a.m. to 5 p.m.

  1. Careers
  2. Contact
  3. Privacy Policy
  4. Legal
  5. Powered by Google Translate Translate
Hidden Utility Section
Search widget for navbar
2023 Dallas Area Rapid Transit
  • DARTable
  • DARTdaily
  • DARTzoom
arrow_upward