Contact Us
Customer Relations Team
Routes, Schedules and Trip Planning Assistance
7 Days a week: 5:00 AM - 12:00 AM
Holiday Hours of Operation: 8:00 AM - 5:00 PM
Closed on Thanksgiving Day and Christmas Day
Customer Support Team
Requests, Commendations, Suggestions, and Concerns
Weekdays: 8:00 AM - 5:00 PM
Care Center is closed on holidays
- Bus Stop Improvements Request Form
- Request Printed DART Schedule Information Form
In order to provide passenger convenience and to operate a safe and efficient transportation system, DART has established guidelines for bus stop improvement requests. All requests for bus stop improvements - including stop adds, deletes, and movements, as well as amenity placements - must be initiated using this form. Please Note: All requests for new service, later service, or route changes should be directed to the Customer Support Team at 214-749-3333 or to the Customer Support Feedback Form. The Bus Stop Improvements Request Form is only for bus stop improvements on already existing lines or stops.
Please use this form to request a DART System Map, a DART Rail schedule, a TRE schedule, or DART bus route schedules.
Weekday: 7:30AM - 5:30PM
Weekend: Closed
This office is closed on holidays.
Photo IDs are made at DARTmart between 8:00AM and 5:00PM only.
The DARTmart at Akard Station does not process online orders.
For questions regarding online DART pass orders, please email
For questions regarding online DART pass orders, please email
Weekday: 8:00AM - 5:00PM.
Weekend: Closed
This office is closed on holidays.
Emergencies only: 214-928-6300
Non-emergency matters: 214-749-5900
DART Police Mailing Address
P.O. Box 660163
Dallas, Texas 75266-7268
DART Police Headquarters
2111 S. Corinth St. Rd.
Dallas, Texas 75203
Weekday: 8:00AM - 5:00PM.
Paratransit Services
For people with disabilities who are unable to use DART buses or trains
Vanpool/Carpool
Useful Links
Transit Education
School Education Programs
Adult Education Programs
Senior Education Programs
Vendor Business Center
Dallas Area Rapid Transit
1401 Pacific Ave.
Dallas, Texas 75202
DART Mailing Address
P.O. Box 660163
Dallas, Texas 75266-0163