logo
  • logo
  • Trip
      Trip Planning
      • Plan Your Trip
      • Service Alerts
      • Service Change
      • Severe Winter Weather Operating Plans
      • DART 41411 SMS Service
      • DART to Airports
  • Guide
      Transit and Use
      • Schedules and Maps
      • Transit Services
      • DART Bus Service
      • DART Rail System
      • Trinity Railway Express -TRE
      • GoLink
      • Paratransit Services
      • Dallas Streetcar
      • M-line Trolley
      • West Dallas Shuttle 
      • Park & Rides, Transit Centers & Transfer Locations
      • Vanpool
      Supporting Services
      • Accessibility
      • Mobility Ambassador Program
      • Bikes and DART
      • Rider Assistance Program
      • Park and Rides
      Safety and Security
      • Passenger Guide to Safety and Security 
      • Get Help (Safe Place program)
      • Safety and Security
  • Fare
      General Fares and Overview
      • Fares
      • Fare Citations and Policies
      • Discount GoPass® Tap Card
      • Reduced Fares
      • Group and Advance Sales Fares
      • Employer Pass Program
      • DART Higher Education Pass Programs
      • Day Pass Voucher Application
      • Free Phones
  • About
      About DART
      • About DART
      • Board Members
      • Executive Staff 
      • DART Scorecard
      • DART Police
      • Belonging and Civil Rights
      • DART Sustainability Program
      • DART Station Art
      • Fixed Route Schedule
      Doing Business
      • Procurement
      • Advertising And Sponsorship
      • D/M/WBE Programs
      • Unsolicited Proposals
      Plans, Projects, and Initiatives
      • 2045 Transit System Plan
      • Capital Projects
      • Mobility Plus Program
      • Transit-Oriented Development 
      • Planning Studies and Reports
      News and Events
      • News Releases
      • Events
      • Transit Education
      • Commercial Photography and Filming on the DART System
      • SLRV
      Public Access Information
      • Financial Information
      • Board Meetings Information
      • Community Connections
      • Right of Way Information
      • Reports and Policy Information
      • The Public Information Act
      • Internal Audit
      • Legal Notices
      • Coronavirus Information
      • Digital Library
  • Careers
  • Help
  • Contact Us
  • language
    Home Contact Us

Contact Us

call
214-979-1111

watch_later 
7 Days a week : 5:00 AM - 12:00 AM
Holiday Hours of Operation: 8:00 AM - 5:00 PM
Closed on Thanksgiving Day and Christmas Day

 

call
214-749-3333
watch_later
Weekday: 8:00 AM - 5:00 PM

Customer Care Center is closed on holidays

  1. Bus Stop Improvements Request Form
  2. In order to provide passenger convenience and to operate a safe and efficient transportation system, DART has established guidelines for bus stop improvement requests. All requests for bus stop improvements - including stop adds, deletes, and movements, as well as amenity placements - must be initiated using this form. Please Note: All requests for new service, later service, or route changes should be directed to the Customer Response Center at 214-749-3333 or to the Customer Service Feedback Form. The Bus Stop Improvements Request Form is only for bus stop improvements on already existing lines or stops.
  3. Request Printed DART Schedule Information Form
  4. Please use this form to request a DART System Map, a DART Rail schedule, a TRE schedule, or DART bus route schedules.
call
214-749-3282
watch_later
Weekday: 7:30AM - 5:30PM
Weekend: Closed
Photo IDs are made at DARTmart between 8:00AM and 5:00PM only.
DART Pass Outlet locations arrow_forward
The DARTmart at Akard Station does not process online orders.
For questions regarding online DART pass orders, please email
DART Representativearrow_forward
call
214-749-3810
watch_later
Weekday: 8:00AM - 5:00PM.
Weekend: Closed
call
Emergencies only: 214-928-6300
Non-emergency matters: 214-749-5900
mail
DART Police Mailing Address
P.O. Box 660163
Dallas, Texas 75266-7268
place
DART Police Headquarters
2111 S. Corinth St. Rd.
Dallas, Texas 75203
watch_later
Weekday: 8:00AM - 5:00PM.
Report a problem
File a racial profiling complaint
Trespass warning appeal form
Request a copy of an accident report
Paratransit Services
For people with disabilities who are unable to use DART buses or trains
call
214-515-7272
Learn More about Paratransit arrow_forward
Vanpool/Carpool
call
214-747-RIDE
Useful Links
Vanpool / Carpool / RideMatch Information arrow_forward
Programs for Employers arrow_forward
Bike Information arrow_forward
Transit Education
School Education Programs
call
214-749-3494
Adult Education Programs
call
214-749-3494
Senior Education Programs
call
214-749-3494
Learn More about Transit Education arrow_forward
Vendor Business Center
call
214-749-2701
call
[email protected]
View Procurement Opportunitiesarrow_forward
place
Dallas Area Rapid Transit
1401 Pacific Ave.
Dallas, Texas 75202
mail
DART Mailing Address
P.O. Box 660163
Dallas, Texas 75266-0163
View map to DART headquarters

Sign Up for Alerts Just for You!

The best way to stay up to date on service alerts and other DART-related news and information is to register for My DART Updates.

Subscribe

Contact Us Today!

1401 Pacific Ave, Dallas, TX 75202

call  214-979-1111

Customer Service Information is available 7 days a week : 5 a.m. to 12 a.m.

Holidays: 8 a.m. to 5 p.m.

Closed on Thanksgiving Day and Christmas Day

 

  1. Careers
  2. Contact
  3. Privacy Policy
  4. Legal
  5. Powered by Google Translate Translate
Hidden Utility Section
Search widget for navbar
© 2023 Dallas Area Rapid Transit
  • DARTable
  • DARTdaily
  • DARTzoom
arrow_upward