You can set home and work locations in your profile. You also can select your Favorite Stop/Stations to quickly view the next vehicle arrival. Before you go, choose a Bus/Train/Rail icon to show the next arrival time or plan a ‘Take Me There’ option.

If you have any questions, please call Collin County Transit Customer Care at 214-749-2844.

For questions related to booking a trip, a trip already booked, or other service-related questions, call 469-771-0667.

No, once you purchase a ticket, you will not be able to make any changes. 

Your information stored in the GoPass app may be vulnerable if you have not taken precautions to protect your mobile device, such as locking the screen, activating remote features, and configuring two-step authentication for all apps. 

Yes, but the app will need the device’s phone number to communicate with your device and screen displays are optimized for smaller devices. 

Go to the Google Play store for Android phones or the Apple App Store for iPhones and search for "GoPass" to see if an update is available. You should run updates on the GoPass app as they are available to ensure that your phone receives any fixes or new features. 

For CCT Customer Service dial phone 214-749-2844 for technical assistance.

Contact your mobile service provider for data connectivity issues. 

Mobile service providers have different coverage within the DFW area; you need good cell service and an Internet connection to purchase a ticket. 

No, ticket purchase history will be available in the ‘Wallet' section. 

Using the Trip Planner tool, you can create personalized journeys on CCT vehicles. Results are shown in your choice of a text or map view.