On August 13, 1983, DART was created when 58% of the voters in 14 cities and Dallas County cast more than 101,000 ballots in favor of regional transportation.
In January 1984, the voter-approved one-cent sales tax takes effect, and DART officially begins operations. Staff began work on bus service improvements, rail transit, high occupancy vehicle (HOV) lanes, carpooling, and mobility-impaired transit planning.
The first phase of suburban bus service was introduced in the spring of 1984 through a contract with Trailways Commuter Transit. DART began operating midday service in June, adding 57 buses on 37 area routes. By the end of the year, the agency added 74 buses on 54 routes, expanding rush hour service on 33 routes and introducing more crosstown service.
During 1985-1986, DART rapidly expands bus service in the cities outside of Dallas, making it one of the fastest bus network startups in transit history.
DART formally acquired the Dallas Transit System and its operations from the City of Dallas in February 1988. In April, the agency purchased over 34 miles of railroad right-of-way (ROW) from the Southern Pacific Transportation Company, most for future transit use.
By the end of 1988, bus ridership reached 150,000 passenger trips per weekday.
In April 1990, The DART Division of Transit Public Safety – which would become the DART Police Department – becomes operational with 25 veteran peace officers.
In September 1990, DART completed a formal agreement with Union Pacific Railroad to acquire almost 80% of the total operating rights/right of way needed for planned rail operations. The agreement included 32 miles of ROW and the operating rights between Dallas and Fort Worth along the Railtran corridor for the future Trinity Railway Express commuter rail service. Construction of the light rail system began in October.
In December 1990, DART acquired 54 miles of railroad ROW on this historic Cotton Belt line from St. Louis Southwestern Railway Co. for transit use after the year 2010. DART Also released the Five-Year Operating plan that shifted bus service centered on downtown Dallas to a grid network that would feed planned rail stations.
DART received the first of 40 light rail vehicles for testing at the new light rail service and inspection facility in May 1995.
On June 14, 1996, DART opened the first 11.2 miles of DART's 20-mile light rail transit starter system on time and within budget. Within a month, initial light rail ridership exceeded all expectations, averaging more than 18,000 daily riders, as opposed to the projected 15,000.
The agency then opened the first 10-mile segment of the new Trinity Railway Express commuter rail service linking Dallas and Irving with a stop at the Medical/Market Center in December 1996.
DART completed the 20-mile light rail starter system in the spring of 1997 with the opening of the three-mile-long extension of its Blue Line through the South Oak Cliff section of Dallas.
In September 1997, DART is named Transit Agency of the Year by the American Public Transit Association, the highest honor in the industry.
By the end of 1999, DART’s annual passenger trips reach 91.2 million.
In 2000, the agency completed the Northwest Corridor Major Investment Study and the Southeast Corridor Major Investment Study (MIS), finalizing the light rail routes for what would become the Green and Orange lines, serving Carrollton, Farmers Branch, Irving, Dallas Fort Worth International Airport, as well as the Fair Park and Pleasant Grove areas of Dallas. That August, voters in DART's 13 member cities approved $2.9 billion in long-term financing to upgrade and accelerate future light rail lines to these areas and Rowlett.
On December 3, 2001, the Trinity Railway Express – a joint project of DART and the Fort Worth Transportation Authority (now Trinity Metro) – expanded to link Dallas and Fort Worth with passenger rail service for the first time since the mid-1930s.
By the end of 2002, light rail reaches North Dallas, Garland, Richardson, and Plano, with northern extensions of the Blue and Red Lines.
In November 2004, DART opened Victory Station at the American Airlines Center, the first station of the Northwest Corridor rail expansion.
In July 2009, the Rosa Parks Plaza opened in Downtown Dallas at the corner of Elm and Lamar, creating a new type of bus passenger facility. The plaza was named after the iconic civil rights hero, offering a park-like setting.
The first three miles and four new stations of the Green Line opened in September 2009 – just in time for the State Fair of Texas® – with service from MLK, Jr. Station in South Dallas to Victory Station near the American Airlines Center.
In November 2010, DART debuted level boarding at all light rail stations, following two-and-a-half years of construction and station closures.
The 28-mile, 20-station, $1.8 billion Green Line was completed on schedule and under budget on December 6, 2010, when DART opened 24 miles and 15 stations, creating new light rail connections for DART customers from southeast Dallas to the cities of Farmers Branch and Carrollton in the northwest. It was the longest single day opening of electric light rail in the United States since 1990.
In March 2011, the agency opened the new DART Police Headquarters in the near-century-old Monroe Shops streetcar maintenance barn. That November, the United States Green Building Council (USGBC) honored the property's historic preservation and adaptive reuse as the first publicly owned building listed on the National Register of Historic Places to achieve the LEED® Platinum Certification, the organization's highest recognition.
June 4, 2012, DART marks 250,000,000 light rail passenger trips.
The first segment of the long-anticipated Orange Line to Irving opened in July 2012. The second segment opened in December of that year, as did a Blue Line extension to Downtown Rowlett Station.
With the launch of the free GoPass app in September 2013, North Texas transit customers were able to put away paper passes and pick up their smartphones to buy, store, and activate passes for DART, Trinity Metro, and DCTA.
DART and Dallas Fort Worth International Airport officially opened the last segment of the Orange Line at the new DFW Airport Station to the public in August 2014.
In October 2017, DART began testing GoLink, a microtransit service, as a Mobility on Demand Sandbox demonstration project in partnership with Toyota Motor North America. Three buses ran a three-hour (11 a.m.-2 p.m., Monday-Friday) lunch service for Toyota employees only to and from Toyota Headquarters to designated eating and shopping areas in the Plano Legacy West area. Riders scheduled trips through DART’s GoPass mobile app. The success of the pilot led DART to expand the GoLink service in 2018 to new zones, more hours, and more riders.
In the Summer of 2018, DART introduced the GoPass®Tap card, a reloadable fare payment card that gave cash-paying riders the ability to add value to their card using cash at participating retailers and receive the same monthly pass savings as riders using the GoPass app. The card ensured daily fare capping, enabled monthly fare capping for riders who registered their cards, and offered online and phone account management.
In September 2019, DART and local officials broke ground on the future 26-mile Silver Line, a regional rail service spanning from Plano to DFW International Airport, at five city events.
In March 2020, the onset of the novel coronavirus (COVID-19) pandemic profoundly impacted DART’s operations. DART, the Denton County Transportation Authority (DCTA), Fort Worth's Trinity Metro, and the Trinity Railway Express (TRE) aggressively expand agency-wide cleaning and safety protocols in response to the novel coronavirus (COVID-19) pandemic.
As many in North Texas remained home under shelter-in-place orders, DART implemented temporary service adjustments for bus and light rail that reflected the ridership demand. The agency then made good use of underutilized buses and paratransit vehicles beginning in April. DART partnered with the Dallas Independent School District and Garland Independent School District to deliver meals to students and with the City of Dallas to distribute care packages to seniors. DART Paratransit Services drivers helped the agency’s paratransit customers by picking up and delivering food and medicine and worked with Catholic Charities Dallas to deliver meals to its Brady Center seniors.
By July 2020, the agency had installed respiratory droplet shields on the entire fleet of more than 600 buses as a safety measure to protect bus operators and passengers who continued to drive or ride during the pandemic. In August, DART installed face masks and hand sanitizer dispensers on all buses, light rail vehicles, and streetcars. In October 2020, DART restored 90% of service to pre-pandemic levels.
In April 2021, DART celebrated the opening of the Hidden Ridge Station at Carpenter Ranch in Irving, an infill station on the Orange Line and the 65th station in the DART Rail network. Developed in partnership with the City of Irving and Verizon Communications, the new station was built to provide transportation options for the Hidden Ridge development.
The DART Board of Directors unanimously approved the DARTzoom Final Bus Network Plan, which included a complete redesign of the DART bus network and the expansion of the GoLink service, in September 2021. The New Bus Network went into effect on January 24, 2022, with greater frequency, longer service hours, and improved access to destinations. Yet by June of that year, DART implemented temporary service frequency adjustments on 31 of its 97 bus routes due to the ongoing nationwide shortage of bus operators.
In February 2023, DART Human Resources began hosting hiring fairs at DART Headquarters to find applicants for open positions in transit operations (bus and rail operators and mechanics), administrative fields, and the DART Police Department. The aggressive hiring efforts have enabled the agency to improve its service reliability and security.
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