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    Home Guide Supporting Services Mobility Ambassador Program

Mobility Ambassador Program

DART's Mobility Ambassador Program provides FREE Travel Orientation to anyone who needs a little extra help using public transit. (DART's bus and rail service)
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Contact Us

What is Travel Orientation?

Travel Orientation teaches the skills necessary to navigate public transit in a safe and independent manner.

Benefits of Using DART Transit

  1. Greater Freedom - Public transit allows spontaneous and flexible travel. Trips do not need to be scheduled in advance with family, friends, or through an on demand service provider.
  2. Greater Sense of Independence and Empowerment - Public transit gives you the opportunity to go where you want, when you want.
  3. Increased Access - Public transit provides greater access to employment, educational opportunities, shopping, and community and social activities.
  4. Saves Money - Public transit can save you money compared to driving personal vehicles or utilizing on demand vehicle services.

What Will You Learn?

  1. How to read schedules and trip plan
  2. How to purchase a ticket
  3. How to board a vehicle
  4. How to recognize your bus/train
  5. Where the nearest stop/station is to your origin and destination
  6. Travel safety and security tips
  7. Technologies available to aid in trip planning, bus locating, fare purchasing, etc.

Travel Orientation Topics & Formats

Travel Orientation provides instruction for all modes of public transportation including fixed route buses, light rail, and commuter rail.  Travel Orientation is provided in three different formats.

One-On-One Training

Personalized one-on-one instructions to and from a specific location

Group Training

Group classroom training and practice trip.

Lead Training

DART service and general trip plan training for organizational staff, so that they may assist others.

Need a Personal Guide to Riding DART?

Sign up today!

phone  214.828.8588


mail [email protected]

Frequently Asked Questions

To find out more about DART's Travel Orientation Program, contact a Mobility Ambassador:

Phone214.828.8588
mail[email protected]

ANYONE who needs a little extra help using Public transit can benefit from Travel Orientation.

Greater Freedom
Public transit allows spontaneous and flexible travel. Trips do not need to be scheduled in advance with family, friends, or through an on demand service provider.

Greater Sense of Independence and Empowerment
Public transit gives you the opportunity to go where you want, when you want.

Increased Access
Public transit provides greater access to employment, educational opportunities, shopping, and community and social activities.

Saves Money
Public transit can save you money compared to driving personal vehicles or utilizing on demand vehicle services.

Travel Orientation teaches the skills necessary to navigate public transit in a safe and independent manner. The instruction is personalized and taught with the customer's needs, abilities, and specific travel plans in mind.

Training consists of outings in which a DART Mobility Ambassador instructs an individual or group on how to prepare a trip plan, pay fare, and travel safely between their origin and destination.

Sign Up for Alerts Just for You!

The best way to stay up to date on service alerts and other DART-related news and information is to register for My DART Updates.

Subscribe

Contact Us Today!

1401 Pacific Ave, Dallas, TX 75202

call  214-979-1111

Representatives are available Monday through Friday: 6 a.m. to 8 p.m.

Saturday and Sunday: 8 a.m. to 5 p.m. Holidays: 8 a.m. to 5 p.m.

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