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    Home Fares General Fares and Overview Discount GoPass® Tap Card

Discount GoPass® Tap Card

The program gives qualifying riders a convenient way to pay for bus and train fares, at half the cost of the regular fare.
  • Overview
  • How To Renew
  • Benefits
  • Who's Eligible?
  • Registration Tips
  • FAQs
  • Connect For Free
Connect For Free

Discount GoPass® Tap Card

The DART Board of Directors has made the Discount GoPass® Tap card program permanent.


 

How to Renew Your Card

  1. Come in person to DARTmart at Akard Station.
  2. Provide documentation that verifies you will receive benefits from a qualifying assistance program during 2025. The expiration date of your new GoPass® Tap card will be based on the eligibility period of your qualifying assistance program. On the date that your qualifying benefit expires, your GoPass® Tap card will also expire.
  3. Receive a new card. Any balance remaining on your old card will be transferred to the new one.

 

 


 

Click below to renew online or call phone 972-482-6491 for assistance over the phone.

Benefits of your Discount GoPass® Tap Card

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Save 50% on regularly priced local fares.

 

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Get the best fare every time you ride automatically.

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Never pay more than the total cost of a Reduced Day Pass in a calendar day or the total cost of a Reduced Monthly Pass in a calendar month.


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Reload your card at hundreds of Participating Retailers, online at GoPass.org, or by calling DART Customer Service at 214-979-1111, Option 1.
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Never lose your account balance if your card is ever lost or stolen, so long as your card is registered. Visit GoPass.org to register.

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Check your balance by managing your account online or over the phone.

Who is eligible for the Discount GoPass® Tap card?

If you've met the qualifications for any of the following assistance programs, you automatically qualify for a Discount GoPass® Tap Card.
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Children's Health Insurance Program

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Temporary Assistance for Needy Families

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Comprehensive Energy Assistance Program

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Housing Choice Voucher Program
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Special Supplemental Nutrition Program for Women, Infants, and Children

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Parkland Financial Assistance

Registration Tips

1. Gather proof of your current participation in one of the above qualifying assistance programs.

A current participant card with an expiration date or an agency letter are valid forms of proof. They must have your name on them. Scan or take a clear photo of the document.

2. Take your photo.

Have someone else take a headshot photo of you from the shoulders up, forward facing, square to the camera, with a plain neutral background. Do not wear a hat, sunglasses, or shaded glasses. Do not submit a selfie photo, a photo of a photo, or a photo or scan of your driver's license.

For tips on how to take a good photo with your cell phone, click here

3. Verify your Identification and Eligibility

4. Register online or call to register. 

Click below to register online or on the phone phone 972-482-6491 to register over the phone.

5. Your Discount GoPass® Tap card will arrive by U.S. Mail within 15 business days.

The card is free, but you must load it with at least $6 to get started - that's equal to two Reduced Day Passes.

The tap card is a reloadable fare payment card from DART that gives qualifying riders a convenient way to pay for bus and train fares, at half the cost of the regular fare.

You can ride the Trinity Railway Express (TRE) as far west as DFW Airport/CentrePort Station. You will need to purchase a Regional fare beyond that, as well as on the Trinity Metro or Denton County Transportation Authority (DCTA) systems

Like a prepaid card, you load value onto your Discount GoPass® Tap card account before you start riding DART. Then, you simply touch the card to the electronic reader every time you board or transfer to a vehicle. Your fare deducts automatically.

They are located on buses and at rail stations. You do not need to tap as you exit or de-board.

There is no purchase or activation fee. However, there is an initial $6 minimum load.

You will need to provide your first name, last name, and current proof of participation in any of the qualifying assistance programs.


You also will be asked to provide an email address so you can manage your Discount GoPass® Tap card account online. An email address is not required to obtain your card.

No. The card itself acts as proof of eligibility for a reduced fare.

Each familiy member must register individually, and each will receive his or her own Discount GoPass Tap card. When you apply for your tap card, upload your current participant card or agency letter from a qualifying assistance program and any documentation that lists all family members who also receive benefits.

Your card may take up to 15 business days to arrive in the mail. If it has been longer than that,
call DART's Tap for Half team at 972-482-6491.

The expiration date of your new Discount GoPass® Tap card will be based on the eligibility period of your qualifying assistance program. For example, if your qualifying benefit expires on March 5, 2025, then your Discount GoPass® Tap card will also expire.

 To renew your discount, you must: 1. visit DARTmart at Akard Station; 2. provide documentation that you still qualify for the program; and 3. receive a new card.

If you do not renew your registration by Dec. 31, 2024, your Discount GoPass® Tap card will still work, but the system will now deduct a full local adult fare. Your card will no longer serve as a reduced-fare photo ID.

 

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Contact Us Today!

1401 Pacific Ave, Dallas, TX 75202

call  214-979-1111

Customer Service Information is available 7 days a week : 5 a.m. to 12 a.m.

Holidays: 8 a.m. to 5 p.m.

Closed on Thanksgiving Day and Christmas Day

 

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