The Discount GoPass Tap card is white and has your name, photo, and a pink sticker with the discount expiration date of Dec. 31, 2024. DART fare enforcement officers, police officers, and bus operators know that anyone with this card qualifies for reduced DART fares.

No. The only requirement for the Discount GoPass Tap card program is that you are a participant in one of the qualifying assistance programs.

Your card is automatically registered when it's issued. As soon as you start using your card, you benefit from daily and monthly fare capping and account balance recovery.

If you provide an email address when you register, you will receive a message to remind you to fully register your card so you can manage your account online.

To create an online account, go to GoPass.org and click "Create New Account" at the top of the page. Once you have set up your GoPass Tap Account, you can reload your card, view your transaction history, and save payment methods online

You can add value to your tap card with cash or credit at hundreds of retail locations, including 7-Eleven, ACE Cash Express, Tom Thumb, and many independent convenience stores. Find a location near you at GoPass.org under the "GoPass Tap" menu.

You also can add value to your account online at GoPass.org, or by calling DART Customer Service at 214-979-1111, Option 1.

When you receive your Discount GoPass Tap card, you must put at least $6 of value on your account. When you reload the tap card, you can add as little as $1 up to a total value of $200

You can check the balance on your tap card by logging on to your account at GoPass.org or by calling DART Customer Service at 214-979-1111, Option 1.

No. Each person must have their own, unique Discount GoPass Tap card.

If you tap your card at the reader and see a yellow circle on the screen with the words "Low Card Balance," it means you have enough money for that trip - but you need to add funds before the next one.

If you see a red circle with an "X" and the words "Load Funds," then you do not have enough money in your account for the trip. You can still buy a Reduced Local Pass at the bus farebox or ticket vending machine (TVM). Your Discount GoPass Tap card will serve as your reduced-fare photo ID.

On trains, fare enforcement officers have handheld devices to verify that you tapped your card at the card reader prior to boarding.