On November 6th, 2010, the familiar "high block" boarding platforms, which have served DART passengers with disabilities and mobility challenges since the rail system's 1996 opening, go out of service. Everything that rolls will begin entering trains through each car's center section through doors that open flush with the station platform.
For persons with disabilities, this should represent a new and welcome independence. For all passengers, it promises added convenience and an easier commute. Use this brochure as a tool to understand the new concept and how to make it work for you or someone you know.
Low-floor doors open flush with the
Call buttons signal the train operator for a stop request by passengers in the designated spaces.
Braille plaques on TVM's identify the station,
and a TVM is near the level boarding location at each station.
Persons with disabilities may find additional training help in using DART Level Boarding by contacting the following agencies.
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The best way to stay up to date on service alerts and other DART-related news and information is to register for My DART Updates.
1401 Pacific Ave, Dallas, TX 75202
Representatives are available Monday through Friday: 6 a.m. to 8 p.m.
Saturday and Sunday: 8 a.m. to 5 p.m. Holidays: 8 a.m. to 5 p.m.