Media Relations Contact:
September 8, 2011
What's your stop number?
New signs make connections easier for customers "On the Go"
The latest bus information is just a text message away with DART 41411.
But customers don't have to wait for the stop ID signs to start texting DART 41411 for schedule information. A new "Stop ID Finder" is prominently displayed with a link on the DART Trip Planner on the top right section of DART's updated home page, DART.org. Simply enter an address and a Google map displays the nearest DART stops with ID number. Customers using the DART Trip Planner or the new desktop version of "Where's My Bus?"® can plug in this number instead of an address.
The DART text message service is free, but customers are responsible for whatever charges they have based on their calling plan. For the time being customers will receive the scheduled arrival of the bus. In the coming months DART will be able to provide real time arrival information.
The stop ID number can also help customers who call the Information Center at 214-979-1111 and use the new automated information line. Customers with questions about schedules may still contact DART's Customer Information Center and speak to a representative. DART route and schedule information is always available at DART.org or on smartphones and tablets at m.dart.org.
-- 30 --
The best way to stay up to date on service alerts and other DART-related news and information is to register for My DART Updates.
1401 Pacific Ave, Dallas, TX 75202
Representatives are available Monday through Friday: 6 a.m. to 8 p.m.
Saturday and Sunday: 8 a.m. to 5 p.m. Holidays: 8 a.m. to 5 p.m.