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    Home Help

How can we help you?

This page provides help with the most common questions about DART.
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Chatbot FAQ

Strollers and car seats can be stored in vertical luggage racks, overhead bins, or large luggage storage areas.

Children should remain seated next to the parents or guardian who accompanied them on the trip while the train is in motion.

If the storage areas are full, please try to find extra space on adjoining train cars. If all storage areas are full, wait for the next train. Trains frequently run during most of the day. Bikes and luggage should never block the aisles, doors, or emergency exits.

No, there is no DART-provided Wi-Fi signal on the commuter rail trains.

No, there are no electrical outlets on the commuter rail trains.

Transferring from bus to train: 

If you plan to travel on a bus, you must tell the driver your destination and provide the correct fare for your entire trip. If you board a local bus but plan to end your trip at the airport, ask the driver for the airport fare and pay him through his fare box. The driver will issue a printed document with the time and fare type paid, which is your proof of payment when you board the train. You do not need to provide additional payment when boarding.

Transferring from train to bus:

If you are starting your trip on a train, you must purchase the fare at the Ticket Vending Machine on the platform. Purchase the ticket for your destination. You will need to show this ticket to the bus driver when you get off the bus to prove you paid.




 

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Contact Us Today!

1401 Pacific Ave, Dallas, TX 75202

call  214-979-1111

Customer Service Information is available 7 days a week : 5 a.m. to 12 a.m.

Holidays: 8 a.m. to 5 p.m.

Closed on Thanksgiving Day and Christmas Day

 

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