DART Paratransit Feeder Service
What is DART Paratransit Feeder Service?
Feeder service will connect certified Paratransit passengers to the nearest DART passenger facility for a reduced fare. The current Paratransit fare is $3.00 per trip. The feeder fare will be $0.75 for trips that connect the passenger.
What does "nearest practical DART passenger facility" mean?
A passenger facility is a Park and Ride, rail station, transfer location, or transit center. From there, passengers can transfer to bus and rail, and travel through the entire DART network.
• View a complete list of DART transit facilities
. For viewing convenience, this page will open in a new browser window.
How will feeder trips be scheduled?
Just like any other Paratransit trip. When a passenger calls Scheduling, he or she will request a trip that begins or ends at a transit facility. The Scheduling Representative will confirm that the trip meets the feeder fare guideline-that is, to the nearest transit facility--and will schedule the trip. When the passenger pays for the trip, the Operator will collect $0.75. That's it!
What if I want to go to a transit facility that I think is practical, but the Scheduling Representative says is too far?
To provide our passengers with the most efficient and reliable service, mapping software is used to determine the nearest transit facility. No passenger will be asked to make transfers that are more difficult than regular fixed-route bus and rail service.
How can I plan a fixed-route trip?
Passengers can plan a fixed-route trip using Google Transit
or by calling DART Customer Information at 214-979-1111.
What happens if I get to my facility late and miss my paratransit ride?
Call DART Paratransit Services "Where's My Ride" at 214-515-7272, and select Option #2.
Who do I call if my bus or train is late?
DART Customer Information at 214-979-1111.
Is the feeder fare mandatory?
No. Passengers can still book a full Paratransit trip for $3.00. Passengers can choose to book a feeder fare for the lower fare.
What if I have more questions?
Call DART Paratransit Customer Relations at 214-828-6736 or visit us on the web at www.DART.org
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