logo
  • logo
  • Trip
      Trip Planning
      • Plan Your Trip
      • Service Alerts
      • Winter Weather
      • 41411 SMS Service
      • DART to Airports
  • Guide
      Transit and Use
      • Schedules and Maps
      • Transit Services
      • Bus Service
      • Rail System
      • Trinity Railway Express -TRE
      • GoLink
      • Paratransit Services
      • Dallas Streetcar
      • M-line Trolley
      • West Dallas Shuttle 
      • Park & Rides, Transit Centers & Transfer Locations
      • Vanpool
      Supporting Services
      • Accessibility
      • Mobility Ambassador Program
      • Bike to Work
      • Transit Education
      • Rider Assistance Program
      • Park and Rides
      Safety and Security
      • Passenger Guide to Safety and Security 
      • Get Help (Safe Place program)
  • Fares
      General Fares and Overview
      • Fares
      • GoPass Retail Locations
      • Citations and Policies
      • Discount GoPass® Tap Card
      • Reduced Fares
      • Group and Advance Sales Fares
      • Day Pass Voucher Application
      • DART Access
      • GoPass
  • About
      About DART
      • About DART
      • Board Members
      • CEO Engagement
      • Executive Staff 
      • DART Scorecard
      • DART Police
      • EEO & Cultural Engagement
      • Sustainability Program
      • DART Station Art
      • Fixed Route Schedule
      • Social Responsibility
      Public Access Information
      • Financial Transparency
      • Government Relations
      • Board Meetings
      • Community Meetings
      • Reports and Policy Information
      • The Public Information Act
      • Internal Audit
      • Legal Notices
      Plans, Projects, and Initiatives
      • Capital Projects
      • 2045 Transit System Plan
      • Mobility+ Program
      • Transit-Oriented Development 
      • Planning Studies and Reports
      News and Events
      • News Releases
      • Events
      Doing Business
      • Procurement
      • Transit Advertising
      • Vendor Management & Outreach
      • DART Property
      • Unsolicited Proposals
      • Photography & Filming
  • Careers
  • Help
  • Contact Us
  • language
    Home About News and Events News Releases News Release Detail

DART News Release

arrow_back_ios Back to News Releases
Mar 27, 2020 | General
DART Temporarily Closing Transit Center Waiting Areas to Enforce Social Distancing

Media Relations Contact:
Gordon Shattles
Mark A. Ball

March 27, 2020

DART Temporarily Closing Transit Center Waiting Areas to Enforce Social Distancing

To ensure the health and safety of customers and employees, Dallas Area Rapid Transit (DART) is temporarily closing the indoor waiting areas at all transit center locations in response to the spread of COVID-19 (coronavirus).

Beginning Friday, March 27 at 5:00 p.m., all transit center waiting areas will be closed, but DART riders can continue to use the outdoor areas for boarding buses and light rail vehicles. On DART buses with rear doors, customers will also be required to board the vehicle through the rear access.

All Station Concierge personnel have been reassigned to monitor and amplify customer service initiatives and augment DART's enhanced cleaning protocols on all bus and light rail vehicles.

Passengers are urged to practice social distancing while waiting to board DART vehicles and while on all buses and trains. That means maintaining a six-foot distance between fellow riders and your DART operator.

The impacted DART transit centers include:

  • Addison Transit Center (Addison),
  • Arapaho Center Station (Richardson),
  • Bernal/Singleton Transfer Location (Dallas) ,
  • Central Business District (CBD) East Transfer Center (Dallas),
  • Central Business District (CBD) West Transfer Center (Dallas),
  • Cockrell Hill Transfer Location (Cockrell Hill),
  • Downtown Garland Station (Garland),
  • Downtown Irving/Heritage Crossing Station (Irving),
  • EBJ Union Station (Dallas),
  • Hampton Station (Dallas),
  • Illinois Station (Dallas),
  • J.B. Jackson, Jr. Transit Center (Dallas),
  • Jack Hatchell Transit Center (Plano),
  • Lake June Station (Dallas),
  • Lake Ray Hubbard Transit Center (Garland),
  • Ledbetter Station (Dallas),
  • Parker Road Station (Plano),
  • Red Bird Transit Center (Dallas),
  • South Garland Transit Center (Garland),
  • Westmoreland Station (Dallas).
DART Customer Service is available seven days a week for routes, schedules, trip planning assistance and any other DART questions. Customers can reach the Customer Information Center at 214-979-1111.

The safety of our customers and employees is our top priority during this challenging time. Learn more on how DART is responding to the coronavirus pandemic at DART.org/health.

-- 30 --


Sign Up for Alerts Just for You!

The best way to stay up to date on service alerts and other DART-related news and information is to register for My DART Updates.

Subscribe

Contact Us Today!

1401 Pacific Avenue, Dallas, TX 75202

call  214-979-1111

Customer Service Information is available 7 days a week : 5 AM to 12 AM

Holidays: 8 AM to 5 PM

Closed on Thanksgiving Day and Christmas Day

 

  1. Careers
  2. Contact
  3. Privacy Policy
  4. Legal
  5. Powered by Google Translate Translate
Hidden Utility Section
Search widget for navbar
Skip to Main
© 2025 Dallas Area Rapid Transit
  • DARTable
  • DARTdaily
  • DART Transform
arrow_upward