GoLink

DART On-Demand

GoLink is DART’s personalized, on-demand service, when and where you need it.

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What is GoLink?

GoLink is DART's on-demand service. Using a variety of vehicles and providers, GoLink provides curb-to-curb service within a designated zone -- all on your schedule. Your ride comes to you!

Get on-demand service on your schedule.

Book an on-demand trip, head to work, run an errand, or connect to DART buses and trains.

Each GoLink zone provides service to a rail station or transit center for connections to other DART services. Beginning Jan. 23, 2023, GoLink is available from 5 a.m. to midnight, 7 days a week in most zones. For the Inland Port Connect zone, service is available from 5 a.m. to 8 p.m., Monday – Friday.

Select a GoLink zone below for complete service information, key destinations, and more.

GoLink Rider Conduct Policy

Read the new GoLink Rider Conduct Policy designed to improve service and speed of pickup times.

Rider Conduct Policy - English

Rider Conduct Policy - Spanish

Opt into GoLink’s Expanded Vehicle Fleet!

GoLink now includes Uber vehicles as part of its service lineup. To take advantage of the expanded service, you simply need to opt-in and agree to the terms of service. DART will automatically match you with the best available option each time you request a GoLink ride, whether that means a GoLink van or an Uber vehicle.

You pay nothing extra to enjoy this service -- your valid contactless DART fare covers everything. You have two ways to opt-in with Uber:

1. When booking your trip in the GoPass app

2. With a GoLink booking agent atcall 214-515-7272

GoLink Service Areas

View a GoLink overview map. Use our travel planner to find out if your trip is within the GoLink service area.

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Rail Legend

DART Blue line

DART Green line

DART Orange line

DART Red line

Trinity Railway Express

More Information on GoLink

There are two ways to plan and book a GoLink trip. The easiest way is to use DART’s GoPass app, but you can also call call214-515-7272

map

Plan Your Trip

How does GoLink Work?

It’s easy to get moving with GoLink. This is how you book and pay for trips.

Two Ways to Book a GoLink Trip

With the GoPass App

Select “Plan” within the app and enter your current location and desired destination. If GoLink is available for your trip, it will show as an option in your planning results.
Choose GoLink to proceed with your booking.

By calling 214-515-7272

Inland Port Connect Zone customers should call 877-631-5278

Reservations are accepted from 4 a.m. – midnight daily.
Only same-day trips are accepted.

Two Ways to Pay for a GoLink Trip

Your GoLink trip is covered by a valid contactless DART fare purchased using one of these forms of payment:

Credit or Debit card

A simple and secure way to purchase your DART fare is with your contactless credit or debit card. Simply use your payment-enabled mobile device to tap and pay.

GoPass Tap card

To receive the best fare, use the GoPass app or a GoPass Tap card. You can link your GoPass Tap card to your GoPass account in the app. When paying with a GoPass Tap card, each rider must have their own card.

GoLink does not accept cash fares, paper passes, or vouchers on board. Riders that book with a credit or debit card with a GoLink reservationist will be issued a GoLink one-way fare.

To learn about available fare types, please visit DART.org/fares.

How can you get started with GoLink?

Here are a couple of examples to explain how the service works.

With the GoPass® app

Anthony needs a ride to the DART Rail station located within his GoLink zone. His train is scheduled to depart in 27 minutes. Using the trip-planning feature in the GoPass app, he sees that a GoLink vehicle can drop him off at the station in 18 minutes. His fare would already be covered by the day pass he purchased in the app earlier that day, so he’s all set and ready to make his connection.

Learn more

Over the Phone

Maria wants to meet her friend for lunch, but she needs a ride from her apartment. Since she does not have the GoPass app, she calls call214-515-7272 to book her trip and purchase her DART fare over the phone. The DART representative tells her she can pay with a credit card, a debit card or a GoPass Tap card. Maria chooses to pay with her GoPass Tap card, and the representative informs her that a GoLink vehicle will arrive in 14 minutes.

Five Keys to a Smooth Ride

1. All trips require an advance booking. No walk-ons allowed. Also, children ages 12 and under must be accompanied by an adult with a valid fare.

2. If you need an ADA-accessible vehicle, be sure to request it when booking.

3. Customers may bring items onboard that they can safely navigate and handle on their own while traveling on GoLink services. Items may not block access for other patrons onboard the vehicle.

4. Be ready. Vehicles depart briefly after arriving at the pick-up point.

5. Need to cancel a trip?
Be sure to do so before the vehicle arrives, either via the app or by calling call214-515-7272.
For the Inland Port Connect zone, cancel by callingcall877-631-5278.

Can I still book an UberPool trip in the Uber app?

Now that Uber vehicles are included in the expanded GoLink fleet, you cannot book those trips in the Uber app. Instead, opt in with Uber within the GoPass app. Download the latest version of the app for free from the App Store or Google Play. Then, using the GoPass app, plan your trip, and the first available vehicle will take you to your destination!

What happens if I don’t opt-in with Uber for GoLink??

If you don’t agree to the terms and conditions, you will still be able to use GoLink but won’t be matched to any Uber vehicles and may see longer wait times as a result.

Is there an age restriction to opt in for the Uber fleet?

Yes, you must be 18 years or older to use the Uber fleet.

Does this new expanded GoLink service with Uber cost extra?

If you already have a valid contactless DART fare, you pay nothing extra to enjoy this service. Your existing DART fare covers everything.

Do I need a particular type of phone to take advantage of this new GoLink offering?

Yes. At a minimum, you need an SMS-enabled mobile device to use the expanded GoLink fleet. DART recommends using the GoPass app to plan, book and pay for your trips. To do so, you will need to download the app on a compatible smartphone that meets the minimum requirements.

What are the benefits of the expanded GoLink fleet?

The primary benefit is that you now have more options in your service area, and we will automatically match you with the first available vehicle!

How do I opt-in with Uber for GoLink?

There are two ways to opt-in:

With the GoPass® app

Simply accept the terms and conditions when prompted by the GoPass app, and you’ll have access to more service options so that you get the first available vehicle.

With a GoLink booking agent at 214-515-7272

The agent will send you an SMS text message so that you can review the terms and conditions prior to opting in.

Did something change with GoLink?

Yes, GoLink now includes Uber vehicles as part of its service lineup. Each time you request a GoLink ride, DART will automatically match you with the best available option, whether that means a GoLink van or an Uber vehicle. It means shorter waits and faster pickup times.

DART GoPass App

Download the latest app version free from the App Store or Google Play.

Sign Up for Alerts Just for You!

The best way to stay up to date on service alerts and other DART-related news and information is to register for My DART Updates.

Contact Us Today!

1401 Pacific Ave, Dallas, TX 75202

call 214-979-1111

Customer Service Information is available 7 days a week : 5 a.m. to 12 a.m.

Holidays: 8 a.m. to 5 p.m.

Closed on Thanksgiving Day and Christmas Day

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DART On-Demand

What is GoLink?

Get on-demand service on your schedule.

GoLink Rider Conduct Policy

Opt into GoLink’s Expanded Vehicle Fleet!

GoLink Service Areas

Northwest zones

Northeast zones

Eastern zones

Southern zones

Western zones

More Information on GoLink