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DART Coronavirus Information

Learn more on how DART is responding to the coronavirus pandemic and view Questions and Answers

DART Riders Required to Wear Face Coverings

Always Wear Your Mask. Continue to keep 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing. In accordance with Gov. Greg Abbott's Executive Order, beginning at noon on July 3, Dallas Area Rapid Transit (DART) passengers will be required to wear a face covering while on DART vehicles or properties in response to the increased spread of COVID-19.

Face coverings over both the mouth and nose will be required when riding DART buses, trains and paratransit vehicles, Trinity Railway Express trains, at DART stations, on platforms, in buildings and on board the Dallas Streetcar.

DART Installing Mask and Sanitizer Dispensers On-Board Vehicles: The Engineering Department at DART has begun installing face mask and hand sanitizer dispensers on all buses, light rail vehicles and streetcars.

DART plans to have dispensers available to assist customers on each of their more than 600 buses, 160 light rail vehicles and four Dallas streetcars by the end of August/early September. Learn more.
Cloth face coverings can be fashioned at a low cost from ordinary household items and materials and should be worn as an extra measure of protection and added to your everyday preventative habits including enhanced hygiene practices and social distancing techniques. You can find additional information on making your own cloth face covering on the CDC website.

Additional recommendations from the CDC about the use of cloth face coverings include:
  • Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
  • Do NOT use a facemask meant for a healthcare worker. The cloth face coverings recommended are not surgical masks or N-95 respirators. Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders.
  • Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.
Based on recommendations from the CDC, DART encourages you to buy your transit pass with the GoPass app instead of at a ticket vending machine to avoid contact with surfaces others may have touched.


DART has aggressively expanded agency-wide cleaning and safety protocols in response to the novel coronavirus (COVID-19). DART remains committed to doing everything possible to keep our patrons and employees safe.

We are in direct contact with local, state and national health authorities to monitor the situation, and we will provide updated information as it becomes available.

Please follow these tips from the Center for Disease Control and Prevention:
  • Avoid close contact with people who are sick
  • Avoid touching your eyes, nose, and mouth
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Clean and disinfect frequently touched objects and surfaces using an approved cleaning spray or wipe
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol
Practice social distancing by maintaining a six-foot distance between fellow riders and your DART operator whenever possible. To encourage social distancing, we’re limiting the number of people who can be on board buses and trains at one time. On trains, DART is limiting passenger capacity to 47 people per vehicle. On 40-foot buses, DART is limiting passenger capacity to 20 people, and on 31-foot buses, passenger capacity is limited to 17 riders. Passenger capacity is six riders on ARBOC buses.

DART encourages passengers who feel sick or are experiencing symptoms to stay home and avoid public places.

As a passenger, if you see an unhygienic surface that needs attention, please contact DART Customer Service at (214) 979-1111, or you can use the "DART Say Something" app, which can be downloaded from the Apple Store or Google Play.

We want to remind all our riders that the best way to stay informed about changes in service is through DART Alerts. Customers can sign-up for DART Alerts at www.dart.org.
— August 13, 2020: DART Installing Mask and Sanitizer Dispensers On-Board Vehicles
The Engineering Department at DART has begun installing face mask and hand sanitizer dispensers on all buses, light rail vehicles and streetcars.

DART plans to have dispensers available to assist customers on each of their more than 600 buses, 160 light rail vehicles and four Dallas streetcars by the end of August/early September.
Click here to learn more.

— July 3, 2020: DART Riders Required to Wear Face Coverings Starting Friday
In accordance with Gov. Greg Abbott's Executive Order, beginning at noon on July 3, Dallas Area Rapid Transit (DART) passengers will be required to wear a face covering while on DART vehicles or properties in response to the increased spread of COVID-19.

Face coverings over both the mouth and nose will be required when riding DART buses, trains and paratransit vehicles, Trinity Railway Express trains, at DART stations, on platforms, in buildings and on board the Dallas Streetcar.
Click here to learn more.

— June 16, 2020: Trinity Railway Express to Enhance Early Morning Eastbound Weekday Service Effective June 22, 2020
Beginning Monday, June 22, Trinity Railway Express (TRE) is enhancing early morning eastbound service to provide more options for passengers making early morning trips to Medical/Market Center Station while maintaining good social distancing practices. The current eastbound train that originates at West Irving Station at 5:25 a.m. will now begin service at Fort Worth T&P Station at 4:51 a.m. An additional eastbound train will depart Fort Worth T&P Station at 6:21 a.m.
Click here to learn more.

— June 15, 2020: DART Installing COVID-19 Shields on All Buses
Dallas Area Rapid Transit (DART) has installed 511 respiratory droplet shields throughout the bus fleet since mid-March to help protect operators and passengers during the COVID-19 pandemic.

Designed by DART Engineering, with collaboration with Fleet Maintenance & Bus Operations teams, the CV-19 Plexiglass Shields are made of high-impact plexiglass and are being installed between the operator and passengers. The new shield leverages DART's initial investment of the Operator Barrier Door by expanding a shield forward towards the windshield and upward towards the ceiling. The shields are in addition to enhanced cleaning procedures for both buses and trains to protect passengers and bus operators.
Click here to learn more.

— May 1, 2020: DART Continues Focus on Cleaning as Riders Return to Work
Keeping the recommended six feet apart to maintain physical distance from others to help stop the spread of a virus is challenging for any mass transit agency, including Dallas Area Rapid Transit (DART).

DART is recognized by other agencies as an innovative industry leader for exploring new advancements in energy and technology for its fleets, but advancing new ideas for cleanliness?

DART has aggressively expanded agency-wide cleaning and safety protocols in response to the novel coronavirus and remains committed to doing everything possible to keep patrons and employees safe through this pandemic. Click here to learn more.

— April 30, 2020: Getting Back to Work with DART
Dallas Area Rapid Transit (DART) will play a key part in getting workers back on the job in North Texas as the state allows businesses to partially reopen. As customers and employees return to public transit, they should be aware that several important changes have been made due to the coronavirus pandemic.
Click here to learn more.

— March 30, 2020: DART Moves to Modified Weekday Service During COVID-19 Pandemic
Dallas Area Rapid Transit (DART) continues to provide transit service while safeguarding its customers and employees in response to the current COVID-19 (coronavirus) pandemic.

As many in North Texas remain at home under shelter in place orders, DART plans to implement temporary service adjustments for bus and light rail starting Monday, April 6, that reflects current ridership demand.
Click here to learn more.

Schedules available at www.DART.org/Mod

— March 27, 2020: DART Temporarily Closing Transit Center Waiting Areas to Enforce Social Distancing
To ensure the health and safety of customers and employees, Dallas Area Rapid Transit (DART) is temporarily closing the indoor waiting areas at all transit center locations in response to the spread of COVID-19 (coronavirus).
Click here to learn more.

March 20, 2020: DART Continues Full Services for North Texas Riders; Emphasizes Social Distancing
DART remains committed to maintaining their full schedule of services for North Texas riders who rely on buses and trains to get to jobs, grocery stores and medical appointments. This includes the many transit dependent first responders, such as doctors, nurses, medical staff, police and fire fighters, who are playing such an important role during the ongoing pandemic.
Click here to learn more.
Note: As of Monday, April 6, 2020, DART Moves to Modified Weekday Service During COVID-19 Pandemic
Click here to learn more.

March 19, 2020: Trinity Railway Express Begins Modified Weekday Service
Beginning Monday, March 23, the Trinity Railway Express (TRE) will operate a modified weekday schedule.
Click here to learn more.

March 16, 2020: North Texas Transit Agencies Expand Safety Protocols Around Coronavirus Concerns
North Texas public transit agencies have aggressively expanded agency-wide cleaning and safety protocols in response to the novel coronavirus (COVID-19)
Click here to learn more.

Questions and Answers

Is the coronavirus a public transit concern?
DART has aggressively expanded agency-wide cleaning and safety protocols in response to the novel coronavirus (COVID-19). DART remains committed to doing everything possible to keep our patrons and employees safe.

DART remains in close contact with local, state and national health authorities, including the Texas Department of State Health Services and the CDC, and will continue to monitor the situation for residents in the North Texas region.

DART encourages passengers who feel sick or are experiencing symptoms to stay home and avoid public places.

How often are buses, light rail cars and TRE trains cleaned?
DART buses, light rail vehicles and TRE trains are cleaned nightly.

Vehicles now receive additional cleanings throughout the day. High touch surface areas are cleaned with an EPA approved cleaning agent. High touch surfaces include handrails, door buttons, grab rails and hanging straps.


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Vehicles are cleaned with products identified by the Environmental Protection Agency (EPA) as successful in killing the coronavirus, as well as influenza, rhinovirus, norovirus, salmonella, staphylococcus, and e-coli.

DART is prepared to escalate our cleaning process for transit vehicles should the need arise.

We continue to enforce our procedures to isolate vehicles and areas that have been exposed to unsanitary and unhygienic situations. This includes removing vehicles from service that have been exposed to biohazard situations from passengers.

What if you see something that you're concerned about?
As a passenger, if you see an unhygienic surface that needs attention, please contact DART Customer Service at (214) 979-1111, or you can use the "DART Say Something" app, which can be downloaded from the Apple Store or Google Play.



We want to remind all our riders that the best way to stay informed about changes in service is through DART Alerts. Customers can sign-up for DART Alerts at www.dart.org.


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How are DART employees being protected?
DART cleaning crews and personnel are required to wear personal protective equipment to prevent contamination from possibly infectious diseases, and we will continue to keep them informed and remind them about good hygiene practices.

What can you do as a public transit rider to keep yourself and others healthy?
There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
Maintain good social distancing habits while riding transit
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Practice social distancing
Coronavirus is thought to be transmitted predominantly by droplets emitted from the mouths and noses of infected people when they cough or sneeze. One of the most effective ways to stop the spread of coronavirus is to drastically reduce your interactions with other people. DART is asking all our customers to:
  • Maintain a six-foot distance between fellow riders and your DART operator whenever possible.
  • Leave an open seat between yourself and other riders when available.
  • Avoid physical contact with others including handshakes and hugs.
  • And again, please stay home and avoid public places if you feel sick or are experiencing symptoms.
Resources
Information related to the coronavirus in our community is rapidly changing. Stay up to date by visiting the resource pages below:

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