Note: All requests for new service, later service or route changes should be directed to the Customer Care at 214-749-3333. This form is only for bus stop improvements on already existing lines or stops. |
In order to provide for passenger convenience, and to operate a safe and efficient transportation system, DART has established guidelines for bus stop improvements request. All requests for bus stop improvements - including stop adds, deletes and movements as well as amenity placements - must be initiated using this form.
Your request will be investigated and a response provided within two weeks of receipt by DART.
Please keep in mind the following DART guidelines and standards when filling out the request form:
The best way to stay up to date on service alerts and other DART-related news and information is to register for My DART Updates.
1401 Pacific Ave, Dallas, TX 75202
Customer Service Information is available 7 days a week : 5 a.m. to 12 a.m.
Holidays: 8 a.m. to 5 p.m.
Closed on Thanksgiving Day and Christmas Day