Simply click on the chat icon on our website to initiate a conversation with the bot.
You can ask about schedules, routes, fares, service disruptions, station information, and more.
Is the chatbot available 24/7?
Currently, the chatbot doesn't support ticket purchases or reservations but can guide you through the process.
We regularly update the chatbot's database to ensure accurate and current information.
Currently, the chatbot supports English, Spanish, Hindi, Arabic, Chinese, Pilipino, French, Gujrati, Khmer, Korean, Portuguese, Russian, Persian, Urdu, Vietnamese.
You can provide feedback or report issues by calling our Customer Support or using our Contact Us Feedback Form.
Yes, the chatbot offers real-time updates on delays or disruptions when available.
You can simply 'end the chat,' and the chatbot will conclude the conversation.
Yes, the chatbot can help you locate nearby stations or bus stops based on your current location.
The best way to stay up to date on service alerts and other DART-related news and information is to register for My DART Updates.
1401 Pacific Ave, Dallas, TX 75202
Customer Service Information is available 7 days a week : 5 a.m. to 12 a.m.
Holidays: 8 a.m. to 5 p.m.
Closed on Thanksgiving Day and Christmas Day