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Contact DART

  • Customer Information Center (Routes, Schedules and Trip Planning Assistance)

    214-979-1111
    Hours of Operation:
    Monday through Friday:   6 a.m. to 8 p.m.
    Saturday and Sunday:   8 a.m. to 5 p.m.
    Holiday Hours of Operation:   8 a.m. to 5 p.m.
    Customer Information Center is closed on Thanksgiving Day and Christmas Day

  • Customer Care Center (Requests, Commendations, Suggestions and Concerns)

    214-749-3333
    Hours of Operation:
    Monday through Friday:   8 a.m. to 5 p.m.
    Contact DART Customer Service Online

  • Lost & Found, 1401 Pacific (Akard Station)

    214-749-3810
    Hours of Operation:
    Monday through Friday:   8 a.m. to 5 p.m.

  • DART Police

    214-928-6300 (for emergencies only)
    214-749-5900 (for non-emergency matters, Monday through Friday: 8 a.m.-5 p.m.)

  • DART Store, 1401 Pacific (Akard Station)

    Full-service store with passes, route schedules and DART merchandise
    214-749-3282
    Hours of Operation:
    Monday through Friday:   7:30 a.m. to 5:30 p.m.
    Photo IDs are made at the DART Store between 9-11 a.m. and 2-4 p.m. only.

  • Administrative Offices

    214-749-3278

  • Community Affairs

    214-749-2543

  • DART Speakers Bureau

    214-749-2506

  • HOV Information

    214-749-2819

  • Paratransit Services (for people with disabilities who are unable to use DART buses or trains)

    214-515-7272

  • Vanpool/Carpool

    214-747-RIDE

  • Transit Education

  • Vendor Business Center


    214-749-2701
    PSupport@DART.org
    View Procurement Opportunities
Transit Advertising
How to Advertise on DART
View information on how to advertise on DART
Photography and
Filming on DART
Filming on DART
DART Rail & Bus		 Filming on DART
TRE
Compliments? Suggestions? Concerns?

Tell DART Directly
214-749-3333
Monday through Friday: 8 a.m. to 5 p.m.

Operators are available to speak with you and assist to the fullest extent.
When calling, please provide the following information:
  1. TIME of service
  2. DATE of service
  3. DART vehicle ID number
Example: Look for the DART vehicle ID number in these locations to identify the vehicle
(the ID number is also located above the windshield on the inside of the bus).

Bus Number Locations Image

See something broken at a DART station or
some graffiti that needs to be removed?
Call the Passenger Amenities Hotline, 214-928-6259.

  • Physical Address:

    Dallas Area Rapid Transit
    1401 Pacific Ave.
    Dallas, Texas 75202
    (Map to DART Headquarters)

  • Mailing Address:

    Dallas Area Rapid Transit
    P.O. Box 660163
    Dallas, Texas 75266-0163

  • For Requests, Commendations, Suggestions and Concerns regarding DART Services:
    Contact DART Customer Service Online

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